Accept Browser Cookies (Netscape Navigator 4.0/Communicator 4.5)
1. Select Preferences from the Edit menu
2. In the Category list on the left, click Advanced
3. Check the Accept all Cookies option
4. Remove the check for Warn Me Before Accepting a Cookie
5. Click OK to close the dialog boxAccept Browser Cookie (Internet Explorer 5.0)
1. From the Tools menu, select Internet Options
2. In the dialog box, click the Security tab
3. Be sure the Internet Web content zone is selected (the globe icon)
4. The default selection, Medium, allows cookies to be stored. You can verify cookie options by clicking Custom Level. In the cookies section, be sure Enabled is checked for Allow Cookies that are Stored on your Computer; and Allow Per-session Cookies (not stored).
5. Click OK to close the dialog box Enable JavaScript

(Netscape Navigator 4.0/Communicator 4.5)
1. From the Edit menu, select Preferences
2. In the Category list on the left, click Advanced
3. Check the Enable JavaScript option
4. Click OK to close the dialog boxInternet Explorer 5.0 (ActiveX Controls)
1. From the Tools menu, select Internet Options
2. In the dialog box, click the Security tab
3. Be sure that your Security level is set to Medium. The Active X controls that are necessary to use Element K are set by default in the medium security level.
4. Click OK to close the dialog boxVerify that Plug-Ins are Installed (Windows users):

Netscape
1. Open Netscape
2. From the Help menu choose About Plug-ins
3. Scroll through the list to verify that the following two plug-ins are installed: Shockwave Director (version 7.0.2 or higher), and Shockwave Flash (4.0 R13 or higher)Internet Explorer
1. Open Internet Explorer
2. From the View menu (version 4) or the Tools menu (version 5) choose Internet Options
3. In the Options dialog box select the Security tab
4. Verify that Medium security level has been selected